Do exchange requests reserve items?Updated 2 months ago
An exchange request does not reserve the item until a new order is successfully processed and a confirmation email has been sent. We cannot guarantee that the item requested in an exchange will not go out of stock between the request time and the designated time frame of the new order being created.
If an exchange cannot be completed, you will automatically receive a store credit gift card for the amount of the original item that was to be applied to the new order.