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Standard ExchangeUpdated a month ago

RETURN POLICY EFFECTIVE 12/16/2024

 

Starting December 30th, 2024 BuddyLove will offer returns for store credit only. Store credit never expires and is issued once your return is accepted at our warehouse. 

BuddyLove will accept returns within 30 days of order fulfillment. Items must be unworn, unwashed, undamaged & unaltered. The BuddyLove team reserves the right to refuse any return if the above qualifications or merchandise conditions are not met.

BuddyLove offers exchanges for the same item in a different size or color when we are notified of the request within 30 days from the date your order shipped. Email [email protected] detailing the items you’d like a size exchange in as well as the order number and our team will contact you with a shipping label once approved.    

 

FINAL SALE MERCHANDISE


  • Jewelry, Hats, Headbands, Hair Clips, and Hair Ties

  • BuddyLove Swim

  • Package Protection 

  • Acrylic Trays, Coasters, Frames, Puzzles, Sunglasses, and Bags/Clutches 

  • All beauty & wellness products such as tanning, tanning mitts, exfoliators, and soaps

  • Any items purchased on the Sale tab

  • Any items marked FINAL SALE on their product page

  • Any items purchased at a discount of 30% and above

  • Any items purchased with a Black Friday 50% off discount code 

  • Gift Cards

 

INITIATE AN EXCHANGE OR RETURN

 

  • Email [email protected] with your name, order # and listed items that you want to return including sizes. 

  • If initiating an exchange, please detail the new size or color wanted as well.

  • Once your request is approved, you will receive shipping guidelines and return instructions.

  • Send back your return in compliance with our return policy.

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