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Order Change or Cancellation

If you need an adjustment to your order or shipping address, or cancel your order please use the contact form that is located at the bottom of the Help Center page. There is a subject line dedicated to Order Change/Cancel. If you placed your order be

Shipping Timeline

BuddyLove ships same day for all orders made Monday - Friday before 12 PM CST. All orders placed after 12 PM CST will be processed the following business day. If an order is placed after 12 PM CST on Friday, any time on the weekend, or during a compa

Price Matching

As a small business, we greatly appreciate your support. Unfortunately, we do not price match. If an order is placed outside of the sale dates, the code cannot be added to the order. To take advantage of any sales, an order must be placed during the

Order Confirmation

An email with confirmation that your order has been successfully received will be sent within minutes of placing an order. This email will include your order number, the items, and the total amount of the order. If you do not see your confirmation in

Received Wrong Item or Damaged Product

We are greatly apologetic that you received an item that does not meet the BuddyLove standard or the item does not match the item stated on your packing slip. We ask that you submit a return request to exchange for the product needed, we offer instan

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